Effective Date: October 1, 2025

Visionova HR Consulting, Inc. (“Visionova,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes what information we collect, how we use it, with whom it may be shared, how we safeguard it, and the rights available to you under applicable laws, including the California Consumer Privacy Act (CCPA/CPRA), other U.S. state privacy laws, and, where applicable, the General Data Protection Regulation (GDPR).

  1. Information We Collect

We collect the following categories of personal information when you use our website, purchase services, or otherwise interact with us:

  • Identifiers: Name, email address, phone number, billing address.
  • Payment Information: Payment card details provided at checkout are transmitted directly and securely to our payment processors (Stripe and QuickBooks Merchant Services). We do not store full credit card numbers.
  • Transaction Information: Purchases, service history, and related records.
  • Technical Information: IP address, browser type, operating system, device information, access times, and referring website.
  • Communications: Information you provide when contacting us, completing surveys, or participating in client discussions.

We do not knowingly collect personal information from children under 13.

  1. How We Use Information

We use your personal information to:

  • Process transactions and deliver requested services.
  • Provide customer support and respond to inquiries.
  • Send service-related communications such as invoices and updates.
  • Conduct internal research and improve our services.
  • Comply with legal obligations and enforce agreements.
  • Where permitted, provide information about other Visionova services.
  1. Disclosure of Information

We do not sell or rent personal information. We may share information as follows:

  • Service Providers: With trusted vendors who perform services on our behalf (e.g., payment processing, email delivery, analytics). These providers are contractually required to protect your information and use it only for the services they provide to us.
  • Legal Obligations: If required by law, regulation, or legal process.
  • Business Transfers: If Visionova undergoes a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction.
  1. Security Practices

We use appropriate technical and organizational safeguards to protect your information, including:

  • Industry-standard encryption (SSL/TLS) during data transmission.
  • Secure payment processing exclusively through Stripe and QuickBooks Merchant Services, both PCI DSS–compliant providers.
  • Restricted access to personal information, limited to authorized personnel.

No method of transmission or storage is 100% secure, but we continually work to protect your information.

  1. Your Rights (U.S. and International)

Under California (CCPA/CPRA) and Other State Laws, You Have the Right To:

  • Request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Request correction or deletion of your personal information, subject to legal and contractual limitations.
  • Opt out of the sale or sharing of personal information (we do not sell personal information).
  • Limit the use of sensitive personal information (we do not use sensitive personal information for secondary purposes).
  • Be free from discrimination for exercising your rights.

To exercise these rights, contact us at: customersuccess@visionovahr.com or 510-243-5254.

Under GDPR (if you are located in the European Union/EEA), You Have the Right To:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing of your personal data.
  • Request data portability.
  • Withdraw consent where processing is based on consent.

If you wish to exercise these rights, please contact us using the details below. We may require proof of identity before responding.

  1. International Data Transfers

If you are outside the United States, please note that your information may be transferred to and stored in the United States, where data protection laws may differ from those in your country. We take appropriate measures to ensure your information is protected consistent with this policy.

  1. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements.

  1. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze usage, and customize content. You may adjust your browser settings to refuse cookies, but some features may not function properly.

  1. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, our practices, or technology. Updates will be posted with a revised effective date.

  1. Contact Us

For questions or to exercise your rights, please contact:

Visionova HR Consulting, Inc.
15501 San Pablo Ave Ste. G-339
Richmond, CA 94806
Email: customersuccess@visionovahr.com
Phone: 510-243-5254

Summary

  • PCI-aligned (clear that you don’t store card numbers, processors handle transactions).
  • CPRA-compliant (categories, rights, contact method).
  • GDPR-ready (basic lawful bases, rights, international transfer).
  • FTC-safe (no vague “we may collect anything” claims, no promises beyond what you do).